This video gives an example of how to run an end-to-end sales campaign through various channels, where campaign optimization is used to determine the optimal contact channel for every customer to be contacted. - SAP CRM 7.0 Video Tutorials, SAP CRM Youtube Tutorials, SAP CRM Video Lectures, SAP CRM Training Videos, SAP CRM Video Tutorials Torrents, SAP CRM Yotube Videos, SAP CRM Video, SAP CRM Tutorial Downloads, SAP CRM Material, NPTEL Videos, IIT Video Lectures, NTEL Video Lectures